Privacy Policy
Last updated: 2026-05-19
This Privacy Policy explains how Trade Aide (“we”, “us”, “our”) collects, uses, and shares information when you use the Trade Aide mobile app (the “App”).
If you have any questions, contact us at: tradeaide25@gmail.com
Information we collect
Information you provide
When you create an account or use the App, you may provide:
- Name (e.g., first and last name)
- Email address
- Phone number
- Company name
- Basic industry/business information (e.g., approximate volume and types of work)
- Job/customer details you enter into the App (e.g., project notes, addresses, roof specifications, drawings, and PDF exports)
Information collected automatically
When you use the App, we may collect:
- App events and interactions (e.g., feature usage, taps/clicks, navigation)
- Diagnostics and crash data (e.g., crash logs and performance data)
- Device/app identifiers used for analytics and stability purposes
How we use your information
We use information to:
- Create and manage your account and authenticate you
- Provide core app features (creating jobs, generating PDFs, saving your work)
- Communicate with you for support and service-related messages
- Improve the App (analytics, performance monitoring, debugging, and crash investigation)
- Maintain security and prevent misuse
We may also use your contact details to reach out about product updates or to understand user needs, where permitted by law.
How we share information
We do not sell your personal information.
We may share information with service providers that help us operate the App, such as:
- Firebase Authentication (account creation and login)
- Firebase/Google Analytics (usage analytics)
- Firebase Crashlytics (crash reporting and diagnostics)
These providers process data on our behalf to deliver their services and help keep the App reliable.
We may also disclose information if required to comply with legal obligations or to protect rights, safety, and security.
Data retention
We retain information only as long as needed to:
- Provide the App and its features
- Meet legal, security, and operational requirements
You can request deletion of your account and associated data (see below).
Account deletion and your choices
You can request that your account and associated data be deleted by contacting us at: tradeaide25@gmail.com
Please include the email address used for your account and the words “Delete my account” in the message.
You may also be able to delete your account from within the App (if available in your version).
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure.
Children’s privacy
The App is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
International users
Your information may be processed in countries other than where you live, including where our service providers operate. We take steps designed to ensure appropriate protections.
Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above. Continued use of the App after changes means you accept the updated policy.
Contact us
If you have questions or requests, contact: tradeaide25@gmail.com
This page is intended to be used as the public Privacy Policy URL for the Trade Aide app.